FAQs

Can I arrange to pick up my Portable Unit?

Certainly! Payment is required before pickup. Once payment is received, we will issue a release number, allowing you to collect your Portable Unit at your convenience.

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Can I select a specific Portable Unit?

Absolutely! You have the option to request photos or visit our locations to personally choose the unit that suits your preferences.

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How soon can I expect delivery?

Our stock is dynamic, resulting in varying availability. If your desired model is in stock, delivery can be arranged within 1 week. Otherwise, if you need to place an order, it may take up to 16 weeks. For precise timelines, contact us directly.

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What is the cost of delivery?

Delivery costs are location-dependent. Contact us for a tailored shipping quote to your destination.

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Is self-pickup an option?

Certainly! We can guide you on the necessary arrangements for self-pickup, a more cost-effective option than using a delivery company. Alternatively, feel free to request a delivery quote from us.

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Can I inspect the Portable Unit before making a purchase?

Absolutely! Schedule an appointment to visit our Maple Ridge, BC showroom and view our demonstration units before making your purchase.

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Do I need a permit?

Permit requirements vary by municipality. Seek guidance from your local by-law department, and feel free to consult with us for advice based on our experience in various lower mainland areas.

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Prepping for Shipping:

While not mandatory, we recommend preparing the site before the unit arrives. Ensure a flat, solid area, preferably on a gravel bed or treated lumber runners. Plan for necessary electrical and plumbing connections. Verify permit requirements with your local by-law department before proceeding.